Taking a screenshot

Taking screenshots can help us (the CattleMax Team) with your issues faster when we can see what you see on your screen.  Please take a full screenshot of your screen including the URL so we can get to the correct place the first time.

Taking a screenshot on a PC:

Snip and Sketch is a tool used to capture screenshots in Windows 10 and 11.  The easiest way to do this is with a keyboard shortcut - Windows key + Shift + S.  The keyboard shortcut will dim your screen and open a tiny menu at the top of your screen that lets you choose what type of screenshot you want to take - rectangular, free-form, window, or full-screen.  Once you take the screenshot, it will be saved to the clipboard and show up momentarily as a notification in the lower-right corner of your screen.  Click the notification to open the screenshot in the Snip & Sketch app to annotate, save, or share it.

Taking a screenshot on a Mac:

To capture the whole screen, press and hold these three keys together:  Shift + Command + 3.  You will see a thumbnail in the corner of the screen. Click the image to edit the screenshot, otherwise, the screenshot will be saved to the desktop.

To capture a portion of the screen, press and hold these three keys together:  Shift +Command +4.  Then drag the crosshair to select the area of the screen to capture.  To move the selection, press and hold the spacebar while dragging.  You will see a thumbnail in the corner of the screen. Click the image to edit the screenshot, otherwise, the screenshot will be saved to the desktop.

Taking a screenshot on your iPhone or iPad:

On an iPhone or iPad with Touch ID - Press the top or side button and the Home button at the same time.  Quickly release both buttons.  After the screenshot, a thumbnail temporarily appears in the lower-left corner of the screen.  Tap the thumbnail to open it and mark it as needed.  You can share from this screen as well.

On an iPhone with Face ID - Press the side button and volume up button at the same time.  Quickly release both buttons.  After the screenshot, a thumbnail temporarily appears in the lower-left corner of the screen.  Tap the thumbnail to open it and mark it as needed.  You can share from this screen as well.

Taking a screenshot on your Android device:

On an Android device to capture a screenshot - Press the power button and volume down buttons at the same time.  Quickly release both buttons.  You will see a thumbnail image, tap the thumbnail to open it, and mark on it as needed.

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