Changing your Plan

In CattleMax, customers have the option to change their plans. You can switch from monthly billing to yearly billing as well as upgrade your plan to the higher or lower plan determined by the number of Active animals in the herd.

After you log in, go to My Account in the upper right-hand corner of the screen then use the drop-down arrow to access the Billing and Plan Settings.

Click on Change Billing Frequency to change payment to yearly and receive one month free annually or revert back to monthly billing.

Click on Change Plan to upgrade your subscription plan at any time. The upgrade will take effect immediately. The chosen method of billing will automatically be charged a prorated amount on the date of the upgrade. 

Downgrades must be requested by email to [email protected] from an administrator on the account. If an account is downgraded, Cattlesoft does not issue refunds or credits for partial months of software service, but the subscription renewal date may be extended for the downgrade credit due.

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